What sets Behaviour Smart apart is its focus on reflection. The system’s thoughtfully crafted questions encourage staff to reflect on their actions and decisions, key elements of effective positive behaviour support. It goes beyond simply recording incidents; it helps staff assess the effectiveness of their de-escalation techniques and physical interventions, with the added benefit of a highly trained AI Behaviour Lead who offers suggestions for alternative strategies. The unique Post-Incident Learning area guides individuals to explore the experiences and emotions that contributed to the behaviour, prompting them to think about how they might handle similar situations in the future. This fosters a culture of continuous growth and learning.

Behaviour Smart seamlessly integrates all recorded information into the individual's Behaviour Support Plan (Smart Plan), which is updated with each incident and reviewed regularly. Our interactive analytics area provides staff with detailed insights to track and monitor incident patterns and outcomes, ensuring a proactive approach to behaviour management.